Training Programmes

Introduction

Our training solutions help organizations and individuals improve personal competence and skills. We enable sustainable business development and provide a competitive advantage.

It is essential to keep up to the pace with standard market developments. Individuals and businesses who are given proper training are empowered, have confidence, quality output, increased productivity, enjoy return clients etc.

In the trading and services industry, the success or failure of our businesses and destinations depends on customer service. Excellent management knowledge & skills remains an integral part of delivery and achieving result of a happy employees / customer.

The training needs time and focus on the person we are trusting with our business in ensuring they understand the needs and expectations of colleagues, customers as well as the business.

Benefits of employee development

1.Keep employees engaged & energized about their future within the company

2.Develop a more agile workforce who responds better to unexpected situations

3.Ensure the organization has the next generation of managers who are prepared to led and inspire

4.Improve employee retention rate

5.Culture of learning & development will attract top talent

6.Improve overall company performance

Our Areas of Specialization

  • Communication skills training
  • Customer Service skills training
  • Sales training
  • Management & Leadership Skills training
  • Clients relation skills training
  • Human resource skills training
  • Disciplinary Process
  • Accounting skills training
  • Stress management
  • First time managers training
  • Delegate skills
  • Workplace wellness & Fitness
  • Emotional Intelligent
  • Impostor syndrome
  • Strategic problem solving

Perspective

At the end of the training, we carry out assessment and evaluation on the trainees to test the skills acquired and how this will benefit them in line of duty. The assessment and evaluation will help in answering the following questions;

Reaction – What does the learner feel about the training?

Learning – What facts, knowledge, etc., did the learner gain?

Behaviors – What skills did the learner develop, that is, what new information will the learner use on the job?

With the depth of our knowledge and experience in consultancy and advisor in various business areas, we provide you with an insightful and practical perspective in the assignment.